Wakefield Payment Solutions — Who Are They?
If you are receiving calls from 855-732-2332, 888-710-6818, 866-677-2706, 704-841-2424, or 334-396-3000, the caller may be Wakefield & Associates (also known as Wakefield Payment Solutions), a debt collection agency that collects on behalf of medical providers, utilities, and other creditors.
Wakefield is a third-party debt collector subject to the Fair Debt Collection Practices Act (FDCPA). That means you have federally protected rights when dealing with them.
Common Complaints About Wakefield Payment Solutions
Consumers have reported the following issues:
- Excessive call frequency — multiple calls per day
- Calling at inconvenient times (early morning, late evening)
- Contacting third parties about the debt
- Threatening legal consequences that are not forthcoming
- Failing to adequately identify themselves or the debt
These may constitute FDCPA violations.
Phone Numbers Linked to Wakefield Payment Solutions
Calls from any of the following numbers may be from Wakefield:
- (855) 732-2332
- (888) 710-6818
- (866) 677-2706
- (704) 841-2424
- (334) 396-3000
Your Rights When Wakefield Calls
Under the FDCPA, you are entitled to:
- Debt validation: You can demand written proof of the debt within 30 days of initial contact. Collection activity must pause until validation is provided.
- Cease communication: A written request legally obligates them to stop contacting you (with narrow exceptions).
- Protection from harassment: Repeated, abusive, or deceptive calls are prohibited.
- Legal remedies: FDCPA violations may entitle you to damages of up to $1,000 per lawsuit, plus attorney's fees.
Steps to Take
- 1. Keep a detailed call log — date, time, number called from, name given, what was said.
- 2. Request validation in writing via certified mail.
- 3. Send a cease and desist letter if you want all contact to stop.
- 4. Report violations to the CFPB at consumerfinance.gov/complaint and the FTC.
- 5. Contact a consumer protection attorney — many handle FDCPA cases at no out-of-pocket cost.
Disclaimer
This article is for educational purposes only and does not constitute legal advice. StopDebtCallsNow.com is not a law firm. Phone number associations are based on consumer reports and may change. Consult a licensed attorney for advice specific to your situation.